Optrium
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A WINNING APPROACH

antoine_berthier

Antoine Berthier
Président

Just a few years ago, companies were only beginning to discover archiving. Since then, the market has grown enormously and it has become difficult to find a way through the mass of solutions on offer.

Armed with ten years of experience in the field, Optrium has developed a structured and efficient consultative approach. This begins with help in the choice of solution and continues through each stage of the process right up to the ongoing maintenance contract.

One of Optrium's strengths is to assist companies very early on in their archiving project, from the moment where they begin to think about their choice of solution. The real issue is not actually to find the best solution, but the solution best suited to their business and their organization.

Optrium's advice begins with a presentation of different possible solutions, without mentioning product or brand; this approach has the advantage of allowing clients to completely define their needs without being influenced by an Editor's sales speech.

This approach has borne fruit as many large organisations, having provided us with comprehensive detail about what they require, trust us and rely on our knowledge and our experience to build to their specifications.

The second step is to work with the client in setting up the solution he has chosen on the basis of the features he actually needs.

Over 10 years, we have seen a number of different solutions spring up with various promises to the client. Some have lasted; others have disappeared in a market which, like many others, is changing with company buyouts and mergers.

In such a changing context, it is important to be able to rely on specialists such as Optrium who know how to adapt in order to recover and migrate data quickly and safely when systems stop.

It is this original and comprehensive approach that our clients appreciate and which has allowed Optrium to be able to establish itself as undisputed archiving specialist.

In such a changing context, it is important to be able to rely on specialists such as Optrium who know how to adapt in order to recover and migrate data quickly and safely when systems stop. It is this original and comprehensive approach that our clients appreciate and which has allowed Optrium to be able to establish itself as undisputed archiving specialist.
 
 
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Optrium has worked as partner to some of the leaders in the archiving world market since 2004. With such vast experience in this field, Optrium can analyse your requirements and offer the products best suited to your needs, whatever your company's policy or architecture. All the solutions offered are non-intrusive as far as security is concerned.

The Optrium team has expertise in all products used in the solutions they offer and analyses what you really need so that you can be confident about choosing the right solution for you. It also provides expertise at every stage of its relationship with the client. This includes:

- Audit, advice and a competitive analysis of the main products on the market
- Integration and installation of the solution
- Technical support and ongoing maintenance

Optrium engineers are qualified and certified in all solutions they offer and can help you to optimise your resources and reach your targets, from an evaluation of what you currently have, through identification and definition of your needs to the development and setting up of a project plan.

We have a virtual laboratory for development, prototyping, training and demonstration which allows:

- Product demonstration (local or remote)
- Modelling of solutions before the pilot (POC)
- Reproduction of problem (before possible escalation to editors)
- Training on the products and procurement
- Solutions' Quality Assurance

Optrium will install, integrate and support your archiving solutions and will guide you through every stage of the project:

- Advice on appropriate architecture and specification of the project
- Analysis of the structures to be archived and prerequisites
- Installation and set up (of policies and tasks) of your archiving solution
- Tests for functionality of archiving, metrology and service restoration
- Deployment, initial archiving, daily archiving restoration and PST file archiving
- Skill transfer
- Transverse migration between heterogeneous systems (using the TRANSVAULT tool)

On a final note, our maintenance contract of your archiving system allows us to intervene easily as and when required.
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Sebastien Demond

OUR COMPREHENSIVE APPROACH, REAL ADDED VALUE FOR YOUR COMPANY

Interview with Sébastien Demond, Technical Director at Optrium.
When a client appoints us to set up an archiving solution, we start by performing an initial technical analysis of his needs. This technical analysis leads to both the choice and architecture of the most appropriate solution.

Once the client has clarified this decision, Optrium installs the chosen solution within the constructs of the specified architecture. This is the time when you as the company benefit most from our advice about overall improvement of your IT system.

We currently work with key solutions which have to be integrated at various levels within the client's information system. As a result we have to sort out the client's desktop, messaging system, active directory or even SQL databases, depending on wherein the system our products are integrated.

Most of the time we are called upon to sort out a specific problem in the archiving system and we usually discover that the problem has nothing to do with the archiving solution. In fact it is often the case that the symptom shown within the archiving system really hides a much larger malfunction.

  

The sensitivity of the archiving system means that all its connections have to be totally clean for it to work properly.

In most cases, we intervene in large organisations where there are many skilled technicians but who are often specialists in one particular area. Our advantage comes from having an overview of the entire information system and having access to everything inasmuch as we work with the Archiving service team which has wide access to the client's infrastructure.

Like a GP who refers a patient to a consultant, we diagnose a problem which will then be taken on by a specialist. We have the advantage of a fresh and objective view of the client's system, something which is impossible for company teams. Our added value lies in our extensive expertise and our comprehensive approach to information systems.

Clients subscribe to our maintenance service which enables us to intervene very quickly when a problem has been detected so that it does not take on more significant proportions.

© Optrium 171 avenue George Clémenceau - 92000 Nanterre (France) - www.optrium.fr - Tél. : 01 55 17 35 00 - Mail : info@optrium.fr